Privacy Policy
1 – Introduction
We are committed to respecting the privacy and confidentiality of the personal data you provide us with. This Privacy Policy therefore contains information on how this data is processed in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.
The use of this website is governed by the terms and conditions set out below, which the user undertakes to comply with in full. The user should not use this website if they do not agree with these terms and conditions.
2 – Your consent
By using our website and our platforms, you agree to our Privacy Policy.
3 – Why do we process personal data?
The personal data collected is primarily intended to respond to requests for information and contact, contract management, service provision, and communication of changes to subscribed products and services. However, with your consent, it may also be used to promote new products and services and company news, to conduct evaluation surveys, and for legally required information activities.
4 – What personal data is collected?
Normally, the personal data collected is limited to Name, Address, Telephone/Mobile Number, Taxpayer Number, Email Address, but other data necessary for the provision of products or services may also be collected.
Additionally, when emails are sent, statistical data is collected to understand the behavior of each subscriber in relation to the email received.
5 – How is personal data collected?
In general, personal data is collected when one of our contact forms is submitted, and some of the personal data is mandatory.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your application to become a partner or collaborator, for website operations and management, for fraud prevention, and to keep a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are not previously identified or that are unrelated to the purposes for which it was initially collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
6 – Data on minors
The website is not intended for minors under the age of 16, so we ask that these minors do not use the website and do not provide us with personal data through it.
7 – Sensitive data
We expressly request that you do not send us or disclose to us any sensitive personal data, i.e., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data concerning a natural person’s health or sex life, or sexual orientation. Such personal data will be deleted immediately.
8 – How long is personal data retained?
We would like to point out that the personal data you provide us with will be retained for a maximum period of ten years.
However, in certain cases, we may retain the data for longer periods, particularly when required by law.
9 – Right to access, rectify, and update data
Under applicable law, as the data subject, you are guaranteed the right, at any time, to access your personal data, request its rectification or addition, oppose the processing of data, except for those strictly necessary for the provision of the service and/or request the portability of data, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.
You may request any of the above actions through our contact page on the website, using the means most convenient and accessible to your needs, by contacting us at our address, telephone number, or email address provided in the link:
Caso nos solicite a eliminação de alguns dos seus dados pessoais ou da sua totalidade, alguns dos serviços solicitados poderão não lhe ser prestados, conservando os dados pessoais necessários para o cumprimento das suas obrigações legais.
Reservamos o direito de solicitar acesso a elementos identificativos do autor do pedido em ordem a comprovar a respectiva identidade.
10 – Disclosure of information to third parties
We do not sell or market your data.
Within the scope of our activity, we may use third parties to provide certain services, which may involve these entities accessing the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually requiring these entities to implement the appropriate technical and organizational measures to prevent any unlawful processing of data and to ensure its availability, integrity, and confidentiality.
Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the law, namely when necessary for the resolution of disputes relating to billing and for activities relating to the protection of public safety, the defense and security of the State, and the prevention, investigation, or detection of criminal offenses.
11 – Security
Ensuring the confidentiality, integrity, and availability of data is a commitment we make to all our members and partners.
To this end, we follow best practices in information security management, requiring our employees to strictly comply with rigorous standards, ensuring the security of personal data communicated to us, and prohibiting them from using such data for any purposes other than those defined in the contract, or correlating it with other data at their disposal.
We warn you that data circulating on the Internet is not fully protected against possible misuse, and that the communication of access passwords, confidential codes, and any sensitive information is carried out under your sole responsibility.
12 – Cookies
We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify individual users, only the computer used. Cookies are not used to collect personal information.
This website uses cookies to help determine the usefulness, interest, and number of visits to the website, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
The use of cookies by this site will always require your prior consent.
The cookies we use:
PHPSESSID: cookie that allows the website to respond to any action the User performs on the website, such as completing a survey form. The website does not function properly if this cookie is not used.
xms_user: cookie used by back office users. The website functions properly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies __ utmz starting with “__utm” enable the analytics software to function. This software helps analyze website visitors and provide anonymous information, such as browsers used, returning visitors, and response to marketing activities.
__atuvc: The _atuvc cookie is created and read by the website’s JavaScript, which allows content to be shared on “AddThis” social networks.
All browsers allow the User to accept, refuse, or delete cookies, namely by selecting the appropriate settings in their browser. You can configure cookies in your browser’s “settings” or “preferences” menu. To learn more about cookies, including how to see what cookies have been created and how to manage and delete them, visit www.allaboutcookies.org, which includes information on how to manage your settings for various browser providers.
Please note, however, that disabling cookies may partially or totally affect your browsing experience on the website.
Google Analytics browser opt-out
To give visitors more choice about how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the site visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out add-on does not prevent information from being sent to the site itself or to other web analytics services. Learn more about the Google Analytics Browser Opt-out add-on.
13 – Links to third-party websites
The links on this website may lead to other websites. We are not responsible for, nor do we approve, support, or endorse the content of these websites, or the websites linked to them or referred to therein.
14 – Changes to the privacy policy
We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly.
All changes will take effect immediately after their publication on the website.
If you object to the changes in our privacy policy, you should stop using our services, including the website.
15 – General provisions
We are not responsible for damage resulting from viruses that may infect the user’s computer or network, or other property, due to access to our website with the transfer of content from it to the user’s computer or network.
16 – Contacts, questions, and concerns
If you have any questions or concerns, or if you wish to update, delete, or change any personal information we hold about you, or if you have a concern about how we handle any privacy issue, please contact us via our contact page on the website, using the means most convenient and accessible to your needs, by contacting us at our address, telephone number, or email address provided in the link: